End user terms

Our apps on the Atlassian Marketplace use the Atlassian Marketplace Standard End User Agreement (Bonterms Standard End User Agreement, version 1.0), supplemented by the Provider-Specific Terms below.

Provider-Specific Terms

These Provider-Specific Terms supplement the Standard Agreement for apps provided by Handig Apps. Where they conflict with the Standard Agreement, these terms prevail.

1. Provider. VIT Projects BV, trading as Handig Apps, Langevijver 29, 1730 Asse, Belgium, enterprise number 1001.709.102. Notices to Provider: support@handig.app.
2. Governing law and courts. The Agreement is governed by the laws of Belgium, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. The courts of Brussels, Belgium, have exclusive jurisdiction.
3. Support Policy. Support is provided as described on our support page: requests by e-mail to support@handig.app, answered within 2 business days (Monday to Friday, Central European Time), in English, Dutch or French.
4. Service levels. No SLA applies. The Cloud Service runs on Atlassian Forge, and its availability depends on Atlassian's platform.
5. Security Measures. The Cloud Service runs entirely on Atlassian Forge, with no servers operated by Provider. Customer Data stays in the Customer's Atlassian site and in Atlassian's Forge hosted storage, protected by Atlassian's security measures. Provider has no access to Customer Data. Security issues: security@handig.app.
6. Data protection. Provider does not process Customer Personal Data, so no DPA applies. Provider will offer a DPA before any change to the Cloud Service that would make Provider process Customer Personal Data. See our privacy policy.
7. Language. These terms are written in English, and the English version governs.

Last updated: 31 October 2026.